Guarantee
Our courses come with our unconditional guarantee to meet your expectations or you receive a full refund. If you are not satisfied with a course as of the break, please return your course materials to the instructor. Refunds are processed within thirty days.

Pre-registration Discount
If you register for a course by the pre-registration deadline, you receive the pre-registration discount. Courses are filled on a first-come, first-served basis and are limited. Payment must be made at the time of registration and received or post-marked by the pre-registration deadline.

Registration Confirmation
Registrants receive written confirmation of their registration.

Advanced Registration Required
Registration fees are due in advance of the course and must be paid at the time of registration. Registration can be made online, by phone, fax or mail. Payment can be made by credit card for online, phone, or fax registrations and by check or credit card for mailed registrations.

Cancellations & Substitutions
No fee is assessed for cancellation notices received two weeks prior to a course. Cancellation notices received after that time, but prior to the date of the course, are assessed a $25 fee. "No shows" or notices received on the day of the course receive no refund. However, course materials are mailed to the registrant.

If you are unable to attend a course you may substitute another individual without penalty. However, for proper record keeping, please notify us in advance.

Special Requirements
If you have a disability that prevents full participation in our courses, contact us at 877-444-9385 at least two weeks prior to the course to ensure reasonable accommodations are made to suit your needs.